1. Exceptional Customer Service
2. Respect for Employees
3. Innovation and Responsibility
4. Positive Thinking
5. Social Responsibility
6. Contribution to Country's Economic Growth

1. Provide Ultimate Customer Service. Our success is all about service - exceptional customer service. We connect with customers, understanding them to help them realize their potential. We aim to exceed client's expectations. We're doers. We value action and decisiveness and recognize that the best opportunities come to those that act quickly.

 2. Respect for our Employees. Our staff have great values. They deliver, are honest, open and respectful, willing to take on big challenges, self-critical and accountable. At NIB, everyone's contribution is valued. We place high value on teamwork because we know that the power of many is greater than the power of one.

3. Innovation and Responsibility. We operate in an environment of trust, openness and flexibility. NIB staff are not afraid to come out with creative ideas to solve problems.

5. Social Responsibility. We believe in support for the community in which we operate. We improve our communities by being active, responsible and generous members of the communities we serve. To this end, we support causes such as Road Safety and Education. We believe in putting back into the community for a better tomorrow.

 6. Contribution to Economic Growth. NIB supports the government in its bid to strengthen our industrial base by giving financing to agro-based and industrial projects. To encourage growth in the agro-processing industry, we are instituting an award scheme for the Best Agro-Based Industry.